Update Phases

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The upgrade process includes next steps:
1. Checking for updates on the update server. STB supports manual update mode (by the command of the user) or automatically one for the following events: X11vnc vs tigervnc 2020.

when STB is turned on;
when STB is rebooted;
In the normal operation mode - by the auto-update timer (once per day).

2. Uploading a new version of the software image to the persistent storage.
3. Installation of a new Firmware (steps: switching to update mode, updating in Recovery, rebooting).

MAG Updater utility

To update the firmware, MAG Updater utility is used.

To check the firmware version, proceed to the Settings / About menu, where you can see the Android OS version, Android Security Patch level, and STB firmware build version. To check the new version release of the STB firmware you should use the Check update command. To access the update settings menu via Launcher proceed to Settings / About / System update.

Update Modes

The update mode is set in the Update mode menu of the MAG Updater utility. The Updater supports the following modes:

Automatic mode: If the update is available, Updater prompts you to update the software and starts the timer (20 seconds). If the selection (Update or Cancel) is not performed before the timer expires, it automatically proceeds to download and install procedures. If it canceled, the Updater window would be displayed at the next update check.
Semi-automatic mode: If an update is available, Updater prompts you to update the software but the timer is not used. In the Updater window, the update mode could be switched to Manual.
Manual: update checking procedure is started only by the user's command.

Updating process details

If an update is detected but the update process is not started, an update notification will be displayed in the STB Main Menu. The notification will be displayed until an update is performed (in automatic or manual mode). When you click on the notification field, the STB goes to the update mode setting window, where the manual update could be performed.

Information about the software update process and download progress is displayed in the Updater window.

If the updater fails to connect to the update server (for some reason), Updater will prompt you that the update is not available.

If the installation of the new software version is interrupted (for example, due to a power failure), an alarm event will be sent to the system log.

After the update downloaded successfully, the device will be automatically rebooted and the update from the Recovery menu will be installed. After that device will be rebooted again.

Manual Update

1. Go to Settings / About / System update.
2. Select Check for Update.
3. If the update is available, the system will offer a short information note about the new version. To start downloading the Update should be clicked.
4. Further, the system works in an automatic mode: downloading the update, verifying, rebooting in Recovery, installing the update, restarting the STB and loading in the operating mode.

On this page:

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If you see the following message on your TV screen, you are reading the correct guide. Draw names for gifts.

Step 1. Reboot your Set Top Box – To Be Able To Reach The SETTINGS Menu

Reboot your box to be able to enter the SETTINGS MENUS and see what version of software your STB is running, as follows.

REMOVE INTERNET CONNECTION FROM THE BOX – Unplug LAN Cable / Wifi Dongle (Please note exactly where these cables / wifi Dongle connect to on the Set Top Box as you will need to reconnect them)

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REBOOT BOX – Remove Power Plug / Wait 30 seconds / Reconnect Power Plug

The PAGE LOADING ERROR Screen will be displayed.
(It may take several minutes before the ERROR SCREEN is displayed – Please Wait…)

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While you are in the Settings Menus (unless you need to modify your WiFi settings), please do not make any other changes as this may affect your Set Top Box working correctly.

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Step 2. Select your Software Version

Version 1 Software Error Screen

Click if this is your ERROR screen.

Version 2 Software Error Screen

Click if this is your ERROR screen.

In both cases, please use the ARROW Keys “On Your Remote Control” to move around the Menu Screens and use the OK BUTTON “On Your Remote Control” when prompted to Press OK / Verify / Confirm Options as and when you are prompted in the update process.

Step 3. Version 1 Software Update

If this is your error screen, please follow the instructions.

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Please re-connect your internet. Wait 30 seconds and press the F4, blue button on your remote control to access the service menus.

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Scroll down to ‘Software Update’.

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Press ‘OK’.

Default method of HTTP Update is correct.

Use arrow buttons to highlight ‘Start Update’ and press ‘OK’.

Press ‘OK’ on ‘Verify’ button.

Press ‘OK’ on ‘Start Update’ button.

A Progress Bar will indicate that the file is being received. Do not press any other buttons or remove internet or power while the box is updating.

After the download process has completed – the STB will reboot itself in the usual way with the yellow scrolling bar to indicate loading and will operate as normal.

Step 3. Version 2 Software Update

Version 2 Type Software/Firmware – Update Guide – Black Background with Gold Icons

Reconnect internet and wait 30 seconds for the STB to obtain an IP / internet access.

Select the option that says SYSTEM SETTINGS – PRESS SETUP / COG WHEEL. You will reach the System Settings screen.

Scroll down the options in the settings menu and select the menu item that says SOFTWARE UPDATE.

Now press OK on your remote control.

The update menu will show that the box is set to default to obtain updates via method = HTTP and show the update URL – DO NOT CHANGE ANYTHING.

Press OK button to VERIFY your selection.

After the update file has been verified a software update screen will be displayed to show current version of software in the STB and the new version that is available to update.

Now press F1 to start the update.

A progress bar will be disp